Customers who pay their Henrico County taxes and bills by credit card or electronic check should begin using a different website and phone number — https://ipn.paymentus.com/cp/hnro and 1-855-748-6015 — as of March 1.
Henrico is now using Paymentus to process electronic payments for real estate and personal property taxes, utilities, building inspection fees, business licenses, parking tickets and other county bills. Customers will not be able to make payments through the previous service provider, Official Payments, after March 1.
For additional information, including accepted cards and a list of service fees, go to https://henrico.gov/finance/payments.
