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The henrico.us address will continue to function and all requests to ‘.us’ for both web and email will be redirected to the new ‘.gov’ address.

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Medicaid

There are several Medical Assistance Programs offered in Virginia. Each program covers different groups of people and each program has different eligibility requirements. When you apply for Medical Assistance, you are screened for all possible programs based on your age, income, financial resources, and other information. To be eligible for a Medical Assistance Program, you must meet the financial and non-financial eligibility conditions for that program.

Medicaid allows 45 days to determine an individual’s eligibility.

How to apply for Medicaid

Virginia Medicaid accepts applications for health coverage year-round. You can choose from three different ways to apply:

  1. Apply online at www.commonhelp.virginia.gov
  2. Call the Cover Virginia Call Center at 1-833-5CALLVA (TDD: 1-888-221-1590) to apply on the phone Mon – Fri: 8:00 am to 7:00 pm and Sat: 9:00 am to 12:00 pm
  3. Mail or drop off a paper application (available in English and Spanish)  to your local Department of Social Services (mailing may take longer than other methods of applying). Find your nearest local Department of Social Services.

Visit CoverVa.org (or CubreVirginia.org) for more information: 

Contact Us

Social Services

West End
8600 Dixon Powers Dr.
Henrico, VA 23228

East End (Benefit Programs only)
3820 Nine Mile Road
Henrico, VA 23223

Social Services
(804) 501-4001
Adult Protective Services
(804) 501-7346
Child Protective Services
(804) 501-5437

Fax
(804) 501-4006

[email protected]

Mail for both offices
P. O. Box 90775
Henrico, VA 23273-0775

After 4:00pm, Weekends and Holidays

Adult Abuse & Neglect: (888) 832-3858

Child Abuse & Neglect: (800) 552-7096

 
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