Henrico resumes bulky waste collection, makes changes to program

Most residents will receive service through private contractor

 Henrico County is resuming residential bulky waste collection and is changing the way the service is provided for most county residents, who will now coordinate with a private contractor to receive pickup.  

Residents can contact Turbo Haul, Inc. directly at (804) 294-4443 or online to schedule and pay for service. The cost is $67 for a standard pile measuring 8 feet by 4 feet by 4 feet.

As with Henrico’s previous bulky waste service, acceptable items include bagged leaves and yard clippings, vegetative waste, household appliances and furniture. Containerized liquids like paint and antifreeze, propane tanks, stumps, lead-acid and lithium batteries remain prohibited from collection. A complete list of items is available from Henrico’s Department of Public Utilities.

Residents who participate in the county’s Real Estate Advantage tax-relief program (REAP) are not affected by the change. REAP participants should continue to call Public Utilities at (804) 501-4275 to order bulky waste pickup.  

 Henrico had paused its bulky waste program for more than a year because of the COVID-19 pandemic. Solid Waste Division Director Jon Clary said the shift to a private contractor comes after a dramatic increase in the amount of household trash residents placed curbside for pickup. 

“All of our collection resources have been dedicated to curbside trash collection,” Clary said. “The transition of bulky-waste pickup to Turbo Haul will provide cost-effective, dependable and efficient service for Henrico residents.”