Alarm Security System Registration – Residential

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Henrico County Code requires that all business and residential security alarms be registered with the Henrico County Police Division – Administrative Services Bureau. Registering your security alarm system provides the Police Division with important contact information if an alarm or emergency occurs at your business or residence.

For Residential registrations, complete and submit the online Resident form below. For Commercial submissions, complete and submit the online form in the Commercial service. For paper form you must complete and return the Security Alarm Information Sheet form listed below in the “Documents” section on this page.

Fees

There is no charge to register your security system with the Police Division’s Administrative Services Bureau.

Also, there is no charge for the first false alarm. However, it establishes a 180 day period during which you will be billed if you have any additional false alarms. If you have more than six (6) total false alarms (including the first one) during this 180 day period, the Police Division could discontinue responding to your alarm calls.

The fee schedule for false alarms during this 180-day period is as follows:

First Alarm: No Charge
Second Alarm: $15.00
Third Alarm $25.00
Fourth Alarm $35.00
Fifth Alarm $50.00
Sixth Alarm $75.00
Seventh Alarm *Police Response will be terminated – You must reinstate police response to alarms after the 7th false alarm occurs. Reinstatement requires that you:

Pay a $100 reinstatement fee.
Pay outstanding balance.
Submit a letter indicating that your alarm system has been inspected by a licensed alarm company and is in proper working order.

If any additional alarms occur at your address, you will be notified via postcard as to the date and time the Police Division received the call.

The Division will bill you at the end of each month. It is important to pay bills promptly. The non-payment penalty will result in termination of police response to alarm calls at your address, and an additional $100 reinstatement fee.

Documents

Alarm Ordinance Brochure

Links

Commercial Security Alarm System Registration

Online Service

Premise Information
Premise Address*
Street Address APT/STE/BLDG # City ZIP Code
Rental Property*
Occupant’s Information
Name*
First Last
Main Phone Number*
Select type*
Alternate Phone Number
Select type
Email
Occupancy Type
If "Group Home" Manager on site?
Number of Residents
If “Other,” Please Explain
Owner or Rental Company Information (if different from occupant)
Name
First Last
Main Phone Number
Select type
Alternate Phone Number
Select type
Email
Designated Contacts
Name*
First Last
Relationship*
Phone*
Alternate Phone Number
Add Contact 2
- Add
Name
First Last
Relationship
Phone
Alternate Phone Number
Add Contact 3
- Add
Name
First Last
Relationship
Phone
Alternate Phone Number
Add Contact 4
- Add
Name
First Last
Relationship
Phone
Alternate Phone Number
Pets
Type(s)
Location
Alarm Information
Do you have an Alarm?*
Alarm Company Name*
Phone*
Self-Monitored?*
Brand*
Audible*
Glass Break Sensors?*
Motion Detectors?*
Camera/Video
Camera/Video?*
Location*
Monitored?*
Stored Video*
Retention Period?*
Who Can Retrieve Stored Video?
Name*
First Last
Phone Number*
Who Can Remotely Monitor the Video?
Name*
First Last
Phone Number*
Knox Box (Fire Department Key Access)
Box?*
Location
Additional Comments
Billing Address (if applicable)
Attention
Street Address/PO Box
Same as premises address

Street Address Address Line 2 City State ZIP Code
Billing Delivery*
- Email
- USPS Mail
Email*
Submitted by
Same as occupant information
- Same as occupant information
Name
First Last
Address
Street Address Address Line 2 City State ZIP Code
Phone Number
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Alarm Security System Registration – Residential

Fees

The fee schedule for false alarms during this 180-day period is as follows:

If any additional alarms occur at your address, you will be notified via postcard as to the date and time the Police Division received the call.

Documents

Links

Online Service

Premise Information

Occupant’s Information

Owner or Rental Company Information (if different from occupant)

Designated Contacts

Alarm Information

Camera/Video

Knox Box (Fire Department Key Access)

Billing Address (if applicable)

Submitted by

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