The Henrico County Police Division has launched an online reporting system called “Duty Officer Reporting System” (DORS). This is an opportunity for citizens to file police reports via the internet for certain incidents. Please note, if this is an emergency or crime in progress, please call 911.
Please confirm the following to find out if online reporting is right for you:
• You are 18 years of age or older
• This is not an emergency
• This incident occurred within the County of Henrico
• You are not reporting the theft of a vehicle, license plates, or firearms (if so, please call our non-emergency number at 804-501-5000)
By Phone
Emergency: 911 I Non-Emergency: (804) 501-5000
| Police Unit/Service | Phone Number | Hours |
|---|---|---|
| General Information | (804) 501-4800 | M-F, 8 a.m.-4:30 p.m. |
| Telephone Reporting Unit For reporting less serious crimes via phone | (804) 501-4810 | 24 Hours |
| Chief’s Office | (804) 501-4839 | M-F, 8 a.m.-4:30 p.m. |
| Internal Affairs | (804) 501-4834 | M-F, 8 a.m.-4:30 p.m. Leave message for call back |
| Police Recruiter | (877) 436-HIRE | M-F, 8 a.m.-4:30 p.m. |
| Training Unit | (804) 501-7160 | M-F, 8 a.m.-4:30 p.m. |
| Criminal Records | (804) 501-4809 | M-F, 8 a.m.-4:30 p.m. |
| Neighborhood Watch | (804) 501-4856 | M-F, 8 a.m.-4:30 p.m. |
| Community Services | (804) 501-4838 | M-F, 8 a.m.-4:30 p.m. |
| Animal Protection Nights, weekends and holidays | (804) 727-8807 (804) 501-5000 | M-SAT., 10 a.m.-4:30 p.m. |
| Property Releases By appointment only | (804) 501-4793 | M-F, 8 a.m.-4:30 p.m. Leave message for call back |
By Mail
Henrico County Police Division
PO Box 90775
Henrico, VA 23273-0775
By E-mail
Henrico County Police Division General inquiries: [email protected]
Your comments and/or inquiry will be directed to the appropriate section within the Division for their information and/or response. NOTE: Please DO NOT contact us by E-mail or via social media to report crime. If the situation needs immediate attention, please dial 911. If the situation does not need immediate attention, you should call (804) 501-5000.
Online
You can file a police report for certain incidents online by using the Duty Officer Reporting System. If this is an emergency or crime in progress, please call 911.
In Person
| Police Station/Facility | Description | Address | Hours |
|---|---|---|---|
| West Station | Patrol station for western area of county. Located in Henrico’s Public Safety Building. Serves as the Division’s main headquarters. | 7721 E. Parham Rd., Henrico, VA 23294 Intersection of Parham and Shrader Roads | 24 Hours |
| Central Station Villa Park Station | Patrol station for central area of county. | 7850 Villa Park Drive, Henrico, VA 23228 | M-F, 8 a.m.-4:30 p.m. |
| South Station | Patrol station for eastern area of county. | 640 N. Airport Drive, Henrico, VA 23075 | M-F, 8 a.m.-4:30 p.m. |
| Henrico Animal Shelter | Henrico County shelter for lost, impounded, stray, wild and abandoned animals as well as pets available for adoption. | 10421 Woodman Rd., Glen Allen, VA 23060 | M-SAT 10 a.m.-4:30 p.m. |
Additional Contact Information
Office of the Magistrate
Jails
General District Court
Circuit Court Clerk
County Vehicle License (Finance Department): (804) 501-4263
Metro Richmond CrimeStoppers: (804) 780-1000
Sign up for Emergency Alerts
Community Resource Guide & Directory
The Community Resource Guide is designed to provide solutions to crime and quality-of-life concerns in your community. Each chapter lists steps to help you resolve common community issues and concerns, such as noise complaints, zoning issues, tall grass and weeds, barking dogs, trash, traffic safety, etc.. The guide also contains information and resources related to mental health, juvenile laws and protective orders.
Please note, as of March 2024, with the support of the Henrico County Department of Emergency Communications, various police Calls for Service (CFS) will be evaluated more thoroughly to determine the appropriate police response or if any police response is necessary. The goal is to properly allocate patrol resources, maintain the proper number of available units, and reduce unnecessary police responses.
