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Vacuum Leaf Collection

Availability:
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Vacuum Leaf Pickup will begin scheduling on Oct. 28.

Request Vacuum Leaf Service

All leaves must be on the County right of way in front of your home prior to scheduling your pickup. This year, all scheduling is taking place online through Really Clean Streets. Book your vacuum leaf service here.

For any questions regarding the leaf vacuum pickup, please call or email Really Clean Streets at (804) 276-4147 or [email protected].

Really Clean Streets Logo

How this will work:
Orders placed by Friday at 3 p.m. will be scheduled for pickup the following week (except Christmas week – place your order by December 20 to have your leaves picked up by December 31).
 
Once you schedule your pickup order:
  • Your leaves must be ready for pickup no later than the Sunday evening before your pickup week. We’re unable to refund leaf pickup fees if your leaves aren’t ready when our operators arrive.
  • Please rake your leaves to the curb or property line. 
  • If your neighborhood has ditches, place your leaves on the roadside of the ditch, but not in the ditch.
  • To ensure our vacuum trucks can remove your leaves, make sure they’re accessible from the street and at least 15 ft from parked cars.
  • Please make sure your leaves are free of trash, plastics, sticks, rocks or other debris. Our vacuum trucks cannot pick up leaves in this manner, and your order will not be refunded.

 

We appreciate your patience as we navigate weather and volume fluctuations that are typical this time of year.  
We’ll make every attempt to pickup your leaves in a timely manner and keep your streets really clean!

Fees

This service costs $30.00 per order.  You will need a credit card to pay the fee when scheduling your pickup order with Really Clean Streets. You will receive a confirmation email from RCS once you schedule. Please retain the confirmation number until your leaves have been removed.

Violations

While we ask that your bags or loose leaves are accessible at the front of your property, please do not block traffic lanes, parking, or drainage ditches. County ordinances restrict the placement of leaves in these locations. Placement in these locations obstructs stormwater drainage, which degrades water quality and facilitates flooding. Leaves in our streams and waterways contribute to stormwater pollution, as they often contain dirt, debris, and pet waste. Placement of leaves in these locations limits parking, creates a traffic hazard, and detracts from the attractiveness of your neighborhood. Please help keep your neighborhood neat and attractive by properly placing your leaves and promptly calling for leaf vacuum service.

If you have received a Neighborhood Postcard Violation this means that your neighborhood has a high volume of leaf piles placed in the right of way without a vacuum order in place. If you do not have any leaves in front of your property, or if you have already placed an order for our vacuum service, please disregard this notice. If you have leaves in front of your property and you have not placed an order, please note that you have 10 days from the postmarked date to either place an order or remove the leaves from the right of way.

If you have received a Violation Letter, this means that your neighborhood has been assessed and that your property was determined to have leaves in the right of way without having a vacuum service order in place. The leaves must be removed from the right of way or an order for vacuum service must be placed by the end of the day of the date marked in your letter.

Contact Us

Customer Service (Really Clean Streets)
(804) 276-4147
[email protected]


Public Works

Henrico Department of Public Works
4305 E. Parham Rd.
Henrico, VA 23228

Phone
(804) 501-4393

[email protected]

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775

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