Henrico’s Department of Public Utilities is committed to transparency. Please see our most recent Water Treatment Facility inspection report from the Virginia Department of Health. We are also providing a quick summary of the report for your convenience.
The Virginia Department of Health recognized Henrico for exceptional cleanliness and safety, as well as our maintenance of equipment. VDH saw no significant deficiencies or violations. Two minor deficiencies were noted, both related to the flocculation process, where solids or sediments are bonded together to assist with filtering. VDH recommended adjustment of the bonding chemical, or polymer, and additional testing. This was resolved immediately following notification from VDH.