Cashiers

Important Dates

Payment Options

In the event your check or electronic debit is returned unpaid, an additional service charge of $50.00 will be added to your amount due for the processing of the returned item as allowed by the Code of Virginia and the Code of Henrico County. In the event that your check is returned unpaid for insufficient or uncollected funds, we may re-present your check electronically.  Your check will not be provided to you with your bank statement, but a copy can be retrieved by contacting your financial institution.

 

Dog License

Henrico County dog tags are issued as permanent tags. The numbered tag received at the time of purchase is kept throughout the life of your dog unless it is lost, stolen or destroyed. When your dog’s rabies vaccine expires you will be paying to renew your permanent numbered tag. The license expiration will run concurrent with the rabies vaccine.

A dog license is required for dogs four months of age or older unless the dog is used as a service dog. Licenses must be obtained no later than 30 days after a dog turns four months old.

Kennel licenses are due on January 1 and no later than January 31 of each year and are paid annually.

Kennel fee for up to 50 dogs – $50.00

Lifetime license $10.00

Duplicate tags $1.00

Renewal $85

Dog licenses may be purchased at the Eastern and Western Government Center Cashier’s Offices Monday – Friday 8:00 a.m. to 4:30 p.m. excluding County holidays.

For more information, please call (804) 501-4678 or email [email protected]

Landfill Tickets

Tickets to the public use areas at the County’s landfills can be purchased at either Cashier location or at the landfill site. A book of 10 tickets costs $27.00 and a book of 15 tickets costs $40.

Delinquent Tax Collections

Set-off Debt Program:

The County participates in the Virginia Set-off Debt Program. This program allows the County to withhold payments being made by the Commonwealth of Virginia to citizens that owe delinquent taxes or other debts to the County. Once a debt to the County becomes delinquent the County submits information about the debt to the Commonwealth of Virginia’s Department of Taxation Types of debts that are submitted include personal property taxes, vehicle license fees, utility charges, library fines, real estate taxes, checks returned for insufficient funds, and other miscellaneous fees.

If a debtor’s funds are withheld, the Department of Taxation notifies the debtor of the reason their funds are being withheld and notifies the County of the Set-Off match. The County sends a letter to the debtor explaining the Set-Off Transaction and the amount that will be sent to the County by the state. The letter gives the debtor thirty (30) days to pay the debt, contest the claim in writing, or provide proof that they do not owe the debt. If the County receives no response within thirty (30) days, the claim is finalized and the State forwards the Set-Off funds, less a 4% processing fee, to the County within 45 days. If the debtor contacts the County and provides proof that they do not owe the debt, the claim can be released.

For more information, please call (804) 501-4678 or email [email protected]

Vehicle Registration Withholding

The County participates in the state’s Vehicle Registration Withholding Program. This program allows the County to block the renewal of state license plates on any vehicle that has delinquent personal property taxes. The County places a vehicle stop with the Virginia Department of Motor Vehicles to block the state registration of a vehicle. Once a vehicle stop has been placed, a fee of $25.00 is charged to the taxpayer. This fee is required to be paid to the state in order to remove the vehicle stop. The County notifies the taxpayer of this action at least thirty days prior to the expiration date of the vehicle’s state registration.

For more information, please call (804) 501-4678 or email [email protected]

Parking Tickets

The County of Henrico Police Department issues parking violation citations for improper parking of vehicles in the County. The Treasury Division is responsible for collecting and processing payments for parking tickets. The fine must be paid within five days of issuance of the citation in order to avoid a penalty If the fine and penalty are not paid within 30 days of issuance, a certified letter is sent notifying the owner of the vehicle that a summons will be issued if the fine and penalty are not paid within 10 days. If the fine and penalty are not paid within that 10 day period, a summons is issued for the vehicle owner to appear in Henrico County General District Court. At that time, the matter is turned over to the Court and the owner can no longer pay the fine and penalty through the Treasury Division. The owner of a vehicle may contest the parking violation in Court. To contest a violation, the vehicle owner must appear in person within five calendar days of the issuance of the citation at the Treasury Division with a written request to be certified to the Henrico County General District Court. View/print the parking ticket contest form.

For more information, please call (804) 501-4678 or email [email protected]

 
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