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Refuse Collections

Refuse Collections

Availability:

Online

Over The Phone

In Person

Fees

We offer our weekly pickup for $18.00 per month ($36 bi-monthly).

We offer additional super cans for $65.00 per cart.

Please allow up to 10 business days from the selected start date for your refuse container to arrive.

Date Service Required (mm/dd/yyyy)(Required)

Please allow three business days for services to be rendered. Same day requests will not be honored.

Month

Day

Year

Service Address(Required)

Please select your street address from the auto-complete drop down once you being typing.

Street Address City ZIP / Postal Code

Driver's License Number(Required)

Type of Customer (check one):(Required)

Residential

Commercial

Apartment or House rental

In the Process of Purchasing the Property

Residential Customer Information

Customer(Required)

First Last

Phone(Required)

Daytime Phone number (Important. Please verify accuracy)

Email(Required)

Alternate Contact Information

First Last

Daytime Phone number

Apartment or House rental

Customer Information(Required)

First Last

Customer's Phone(Required)

Daytime Phone number (Important. Please verify accuracy)

Email(Required)

Owner or Landlord's Name

Owner or Landlord's Phone Number

Alternate Contact Information

First Last

Daytime Phone number

Are you a tenant?

Yes

If you are a tenant, please upload your lease agreement.

Drop files here or

Accepted file types: jpg, jpeg, png, pdf, gif, Max. file size: 50 MB, Max. files: 3.

Commercial Customer Information

Business Name

Federal ID#

Kind of Business of Activity

Business Phone(Required)

Alternate Contact Information or additional Contact

First Last

Daytime Phone number

Applicant is Purchasing the Property

Customer's Name(Required)

First Last

Customer's Phone(Required)

Email(Required)

Closing Attorney or Real Estate Agent's Name

First Last

Phone

(Attorney or Real Estate Agent)

Applicant's Previous or Current Address in Henrico County

Street Address City ZIP Code

If current, should this account be closed?

If yes, when?

Month

Day

Year

Curbside Trash Collections

Do you want the County of Henrico Refuse Collection Service? If service is available in your area ($36.00 bi-monthly)?(Required)

Yes

We offer additional super cans for $65.00 per cart. Would you like to order an additional super can?

Yes

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Materials We Collect

Most household trash and garbage can be placed inside your cart. We recommend using trash bags so your cart stays clean and trash does not blow from the can when it is dumped. Place all trash in your cart. Please do not place additional bags or other materials next to the cart. Trash that is not placed inside the cart will not be picked up.

Materials We Do Not Collect

The following are not collected even when placed in the cart: car parts and tires; furniture and other large items; hazardous or flammable materials; propane or other pressurized tanks; car batteries or other lead acid batteries; liquids such as paint, solvents, motor oil or drywall mud; construction waste such as carpeting, lumber, drywall, bricks, concrete or dirt; and ashes that have not been thoroughly cooled and soaked with water.

Where is trash collection service available?

Henrico’s trash collection service is available in most areas. A two-phase expansion will extend service to parts of far western and far eastern Henrico, beginning June 1, 2026.

The service is supported solely by monthly service charges, not tax revenues. It evolved from sanitary districts established beginning in the 1930s to provide water, sewer and trash collection services in then-rural communities. The service areas have expanded over time as population has grown and the county has provided staffing and equipment.

Trash collection service is also available from private companies. Information on vendors can be found online and from other resources. For more information on county services, contact Public Utilities at (804) 501-4275 or [email protected].

When will county trash collection service be available in far western and far eastern Henrico?

Trash collection service is expanding in two phases. Areas in Phase 1 (shown in blue) will be available for service starting June 1, 2026. Areas in Phase 2 (shown in green) will be available for service starting summer 2027. To sign up, use the customer portal when service is available in your area.

Placement of Your Containers

On your trash collection day, please place your containers to the curb by 7:00 a.m. Your cart should be at the curb with the arrows facing the street and the lid closed. Carts must be placed within eight (8) feet of the pavement and not be blocked by cars or other obstructions. They should be at least three (3) feet from mailboxes.

Contact Us

Customer Service
(804) 501-4275
[email protected]

Public Utilities

Phone
(804) 501-4275
Phone After Hours (Emergency Only)
(804) 501-5025

[email protected]

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775