Residential fires can be devastating, but help is available.Whether you live in an apartment, a single-family home, or a multifamily dwelling, even the most minor fire can create significant challenges. Damage to your home and belongings from flames, heat, smoke, and water can appear overwhelming, but there are organizations that can help.
If you experience a fire, contact your homeowner or renter’s insurance immediately. Your insurance company can recommend trustworthy options for repair, restoration, and recovery. Confirm with you insurance agent what cleaning costs will be covered by insurance and what costs are your responsibility. When working with a restoration company, it’s recommended that you obtain written estimates for all work. In addition to insurance, the following organization offer resources.
- American Red Cross (ARC)
- United Way
- Religious Organizations like “Moments of Hope”
- Public agencies, such as the public health department
- Community groups
- State or municipal emergency services office
- Nonprofit crisis-counseling centers
Take care of yourself and your family
Connect with your local disaster relief services, like the American Red Cross (ARC) or the Salvation Army. They are available to help you find food, clothing, medicine, and a safe place to stay. Embrace the journey ahead with courage and determination. Remember to rest and seek help when needed—together, you can overcome any challenge.
Help your pets
If you have pets, seek them out and offer your comfort. Remember, scared animals may react by biting or scratching, so handle them gently. When visiting or cleaning your damaged home, consider leaving your pets with a trusted family member, friend, or veterinarian. By keeping your pets away from the house until the cleanup is complete, you are ensuring their safety and well-being.
Security and safety
Stay strong and remember not to enter your damaged home or apartment until the fire department assures you it is safe. They will ensure that your utility services—water, electricity, and gas—are secure. If any hazards exist, firefighters will take the necessary steps to turn them off or disconnect them, so you can focus on recovery without worry. Take the time to inform your local police department that you will be away from home, as this is a crucial step toward safeguarding your property. In some situations, boarding up windows and doors can provide an extra layer of protection, helping you move forward with confidence.
Finances
Get in touch with your landlord or mortgage lender.
Contact your credit card company to report credit cards that
were lost in the fire.
Save all of your receipts for any money you spend. The receipts
may be needed later by the insurance company, and you
