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Support Resources

Department of Medical Assistance Services

Medicaid Enrollment

Virginia Medicaid has begun our return to normal enrollment processes. Call Cover Virginia at 1-855-242-8282 (TTY: 1-888-221-1590) or visit our Return to Normal Enrollment webpage to learn how you can keep or obtain Medical Assistance coverage. Visit CoverVA for details.

Henrico County Government YouTube Medicaid Announcements

Muy pronto se reanudarán las revisiones de elegibilidad de Medicaid

Normal Medicaid Enrollment Processes Will Resume Soon

Normal Medicaid Enrollment Processes Will Resume Soon

EngAGE in Henrico | Advocate for the Aging Office


The Advocate for the Aging’s Office strives to fulfill needs of Henrico County’s aging population by enhancing social engagement, wellness, and independence. The Advocate for the Aging serves Henrico residents 60 and older, their family members, and caregivers by:

  • Providing information and referral services
  • Assisting caregivers
  • Communicating current and changing needs of the aging population to Henrico County government agencies
  • Raising awareness about aging services offered by all county agencies and departments

Learn more about services, resources and engagement opportunities.

Advocate for the Aging Ashlee Giles

Please join us in welcoming Ashlee Giles, the CARE Team’s new Advocate for the Aging. The Community, Assistance, Resources, and Education (CARE) Team is a section of Henrico Fire that serves neighbors who have unmet needs. Ashlee previously served as the Aging and Disability Services Program Manager at Commonwealth Catholic Charities, where she supported seniors and individuals with developmental and neurological challenges. She earned her master’s in social work from VCU and later served youth in Azerbaijan as a member of the United States Peace Corps.

Subscribe to the quarterly newsletter today!

Information and Referral Services

Henrico County’s Community Resource Line –  804-501-5294

211 Virginia – Dial 2-1-1 

Senior Connections – The Capital Area Agency on Aging, 804-343-3000 

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Senior Connections is committed to helping caregivers and their loved ones thrive as they navigate changes and challenges on their caregiving journey. The Caregiver Support Program helps those who provide care to older adults to make informed decisions, manage stress, and gain confidence in their ability to provide the best care possible.

Give us a call or email today to learn how we can help! 804-343-3000

[email protected]

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ENERGY ASSISTANCE – The Virginia Energy Assistance Program (EAP) assists low-income households in meeting their immediate home energy needs. To be eligible, households must have a heating or cooling expense and gross monthly income may not exceed 150 percent of the federal poverty level. Applications for Fuel, Crisis, and Cooling assistance are accepted at the local departments of social services. The EAP consists of four components: Fuel Assistance, Crisis Assistance, Cooling Assistance and Weatherization Assistance.


Bill Payment Assistance

EnergyShare is a crisis program of last resort that helps pay energy bills for any type of heating and cooling source (wood, oil, natural gas, propane, kerosene, electric) for those who qualify. EnergyShare is not income based so any customer in crisis is eligible to apply.


Customers who receive EnergyShare bill payment assistance are eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades to help save on their energy costs.

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