Emergency Communications Public Satisfaction Survey

Logo representing the Department of Emergency Communications

The Henrico County Department of Emergency Communications conducts a Public Satisfaction Survey in order to improve the services to our community. We continually strive to provide the best possible emergency communications services to all those who work in, live in or visit Henrico County.

Your valuable input will assist in evaluating and improving these services.

Thank you in advance for your time and interest.

1) In the last year, have you had any contact with Henrico County Dept. of Emergency Communications?(Required)
2) How did you contact Henrico County Dept. of Emergency Communications?(Required)

3) If you called 9-1-1, was the call answered in a timely matter?(Required)
4) How would you rate the overall performance of Henrico County Dept. of Emergency Communications?(Required)
5) How would you rate the overall competence (or capability) of the 911 dispatcher?(Required)
6) How would you rate the overall attitude of the 911 dispatcher?(Required)
7) How would you rate the overall behavior of the 911 dispatcher?(Required)
8) How satisfied are you with the quality of services provided by Henrico County Dept. of Emergency Communications when you called in?(Required)

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