Henrico disconnected from Richmond’s water system following power outage that affected city’s reservoir system
A boil water advisory is not in effect in Henrico as the county was able to proactively disconnect from Richmond’s water supply system following a loss of power to the city’s reservoir system.
The power loss, which occurred today and was related to the winter storm, has resulted in a boil water advisory for the city’s water customers.
All water customers in Henrico are currently receiving water from the county’s Water Treatment Facility. Customers may experience changes in water pressure due to the county’s re-routing of service.
“Henrico County wants to assure our customers that their water is safe to drink and use,” said Bentley P. Chan, director of the Department of Public Utilities. “We have sufficient capacity from our own water system to meet the needs of our residential and business customers for some time. We are working closely with the city and other partners to ensure that our region’s water needs are met and have offered our assistance to bring Richmond’s reservoir system back online as quickly as possible.”
Henrico’s public water system has about 100,000 customers. Under normal conditions, portions of central and eastern Henrico are served by Richmond.
