Public Utilities continues to have staff at Richmond Water Treatment Plant
Henrico County’s water system is stable, and its water remains safe for consumption and use as crews work to restore Richmond’s water treatment plant to capacity following an overnight service disruption.
Unlike portions of Richmond, Henrico is not under a boil water advisory. Henrico’s Department of Public Utilities continues to have staff onsite to monitor conditions at the city’s treatment plant.
Henrico closed valves to temporarily disconnect from the city’s distribution system at 7:30 a.m. Tuesday. That occurred after city officials reported just before 12:30 a.m. that a majority of the city’s filters had been clogged by excessive sediment in the James River. At the city’s request, Henrico reduced the amount of water that it was drawing from the city’s system.
Water pressure is normal throughout Henrico’s system. County customers who usually receive their water from the city are currently being served with water held in the county’s reserve tanks.
“Henrico Public Utilities continues to monitor this situation closely and is working alongside the city, regional partners and others to restore the Richmond Water Treatment Plant to normal as quickly as possible,” said Bentley Chan, director of Henrico Public Utilities. “We appreciate the prompt communication we’ve received from Mayor Avula and his team today and are offering whatever assistance and resources are needed to bring our community back to normal.”