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The henrico.us address will continue to function and all requests to ‘.us’ for both web and email will be redirected to the new ‘.gov’ address.

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water

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available online  Online   
available over the phone  Telephone   
available via mail  Via Mail   
available via fax  Via Fax   
available in person  In Person   
pay near me  Pay Near Me

Landlord Authorization Form

This form is to be filled out by landlords who rent to a person that is applying for water/sewer service.
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available via fax
available in person
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Portable Water Meters Application

This application will allow customers to apply for portable water meters.
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available via mail
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available in person
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Reporting Water Main Breaks

If you suspect a water main break, please contact us.
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available over the phone
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Reporting Water Meter Leaks

If you suspect a water meter is leaking, please contact us.
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available over the phone
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Sewage Disposal and/or Water Supply Permit

Apply for onsite sewage disposal system in Henrico County.
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available via mail
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available in person
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Water, Sewer & Refuse Collection Application

Water, Sewer, and Refuse Collection services are available in different areas of the County. Refuse Collection is an optional service where available.
available online
available over the phone
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