Author: Will Jones

Henrico to reconnect to city’s system as water main repairs pause for the day

As planned, the Department of Public Utilities disconnected from the city’s system shortly before 10 p.m. Sunday to allow the city repairs to occur during overnight hours when system use is low. Throughout the night, customers in areas of eastern Henrico were served with water from the county’s reserve tanks. Public Utilities will follow the same process late tonight, allowing city crews to resume work to repair the water main that broke Thursday evening. Continue reading Henrico to reconnect to city’s system as water main repairs pause for the day

‘We’ll be ready’; Henrico welcomes Richmond’s faster timeline for water main repairs

Henrico Public Utilities logo with water droplet
Richmond announced today that crews will begin to repair the water main at Seventh and Canal streets at 10 p.m. Sunday. The work is expected to be completed in the early morning hours of Monday. Previously, the repairs were expected to start late Monday. The work is timed to occur when water use is low across the system. A station that receives water from the city and serves areas of eastern Henrico will temporarily be offline. Continue reading ‘We’ll be ready’; Henrico welcomes Richmond’s faster timeline for water main repairs

Henrico water pressure continues to stabilize as Richmond flows strengthen

Photo of pallets of bottled water outside Harvie Elementary School
Henrico County customers should be seeing consistent water pressure, although it may remain slightly lower than normal, as water flows from Richmond have strengthened and the city prepares to fix a broken water main that occurred Thursday on Canal Street in downtown. Residents are encouraged to call the Henrico Department of Public Utilities at 804-501-5025 (weekends/after hours) if they notice any unusual water conditions. Continue reading Henrico water pressure continues to stabilize as Richmond flows strengthen

Henrico’s water remains safe, stable following Richmond water main break

A forklift operator loads a pallet of bottled water at Best Plaza for distribution
Henrico customers may experience lower-than-normal water pressure as crews work to address the impacts of a water main break on Canal Street. Customers are encouraged to limit water use when possible. Henrico has opened a drive-thru water distribution site at Best Plaza, 1400 Best Plaza Drive. A distribution site at Harvie Elementary School, 3401 Harvie Road, will open Saturday. Residents may pick up bottled water – one case per car – daily from 6 a.m. to 8 p.m. Continue reading Henrico’s water remains safe, stable following Richmond water main break

Henrico replenishes east end water reserves overnight as Richmond continues to ramp up production

Henrico Public Utilities logo with water droplet
“By successfully routing water from our Water Treatment Facility in western Henrico to our system of six tanks in the east end, we’ve ensured that these reserves are fully restored and able to meet the needs of our residents and other customers, as needed, for at least 24 to 48 hours,” said Bentley Chan, director of the Henrico Department of Public Utilities. Continue reading Henrico replenishes east end water reserves overnight as Richmond continues to ramp up production

Henrico’s water system remains stable

Henrico Public Utilities logo with water droplet
Henrico closed valves to temporarily disconnect from the city’s distribution system at 7:30 a.m. Tuesday. That occurred after city officials reported just before 12:30 a.m. that a majority of the city’s filters had been clogged by excessive sediment in the James River. At the city’s request, Henrico reduced the amount of water that it was drawing from the city’s system. Water pressure is normal throughout Henrico’s system. County customers who usually receive their water from the city are currently being served with water held in the county’s reserve tanks. Continue reading Henrico’s water system remains stable

Henrico temporarily disconnects from city water system following production issues overnight at Richmond’s treatment plant

Henrico Public Utilities logo with water droplet
While Richmond has issued a boil water advisory for some of its customers, Henrico is not under a boil water advisory at this time. Henrico’s water remains safe for consumption and use. As of 7:30 a.m., the county’s Department of Public Utilities had closed valves at connections to the city’s system, which serves portions of central and eastern Henrico. Henrico’s water tanks, which had been kept at capacity, are supplying customers who typically are served by the city. Water pressure remains normal countywide. Continue reading Henrico temporarily disconnects from city water system following production issues overnight at Richmond’s treatment plant

Henrico releases ‘request for interest’ for arena-anchored mixed-use development at Best Products Reimagined site 

Aerial photograph of the Best Products Reimagined site along Interstate 95
The Henrico Economic Development Authority issued a “request for interest” (RFI) solicitation for a mixed-use development on property that once served as headquarters for the retail chain Best Products, along interstates 95 and 295 and East Parham Road. Master developers, arena operators and other prospective partners will have until Monday, July 28, to respond formally with submissions of a “statement of interest” in the development. Continue reading Henrico releases ‘request for interest’ for arena-anchored mixed-use development at Best Products Reimagined site 

Henrico Sports & Events Center to Remain Home of Prestigious A-10 Women’s Basketball Championship

Tourism A10champs03
The Henrico Sports & Events Center has hosted the Atlantic 10 Conference Women’s Basketball Championship since 2024. The marquee event, which is held in early March, had been planned to remain in Henrico through 2026. With the A-10's announcement, the tournament will extend its stay in Henrico through 2029. Continue reading Henrico Sports & Events Center to Remain Home of Prestigious A-10 Women’s Basketball Championship

Statement from Henrico County on Richmond’s water plant operations

Countysealcircle 100 X 100
County officials learned from state agencies late Sunday that unknown amounts of additional fluoride were introduced to the city’s drinking water last Wednesday. Henrico is working with state agencies, the city and other localities to more fully understand what occurred and how water customers throughout the region may have been impacted. Continue reading Statement from Henrico County on Richmond’s water plant operations

Supervisor Jody Rogish to host Tuckahoe Talk meeting March 27 to discuss reports on water crisis, Henrico Alert system, REAP and RECAP programs

Tuckahoetalk Rogish (1)
Topics for the 1 p.m. meeting include reports related to the water-service outages of early January as well as the Henrico Alert emergency notification system and the Real Estate Advantage Program and the Real Estate Cap Program, which offer tax relief to homeowners who are older or disabled. Continue reading Supervisor Jody Rogish to host Tuckahoe Talk meeting March 27 to discuss reports on water crisis, Henrico Alert system, REAP and RECAP programs

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