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Utilities

Legend:  
available online  Online   
available over the phone  Telephone   
available via mail  Via Mail   
available via fax  Via Fax   
available in person  In Person   
pay near me  Pay Near Me

Event Presentation Request Form

If you are having an event and would like Keep Henrico Beautiful's Executive Director to attend, please fill out the request form and submit to us.
available online
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Fire Hydrants

Fire hydrants in Henrico County are the responsibility of the County's Department of Public Utilities (DPU). They Perform all installation, maintenance and testing of hydrants.
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available over the phone
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Free Mulch

Free Mulch is available at our two public use areas
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available in person
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Landlord Authorization Form

This form is to be filled out by landlords who rent to a person that is applying for water/sewer service.
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available via fax
available in person
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Lead Service Line Replacement Program

Henrico County is committed to providing safe drinking water to all residents. We do this by reducing the risk of lead and other metals getting into water service lines or household plumbing.
available online
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Organize a Litter Clean-Up

Help us with our Keep Henrico Beautiful program.
available online
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available in person
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Pay Near Me

The County has partnered with PayNearMe to offer an easy and convenient cash payment option.
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available in person
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Pay Utility Bill

The Henrico Department of Public Utilities bills customers for water and sewer services bi-monthly.
available online
available over the phone
available via mail
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available in person
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Portable Water Meters Application

This application will allow customers to apply for portable water meters.
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available via mail
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available in person
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Reporting Water Main Breaks

If you suspect a water main break, please contact us.
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available over the phone
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Reporting Water Meter Leaks

If you suspect a water meter is leaking, please contact us.
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available over the phone
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Unidirectional Water Main Flushing

Water main flushing is needed to maintain high water quality in the water distribution system by the removal of accumulated sediment from the water mains because it can impair water quality.
 

Water, Sewer & Refuse Collection Application

Water, Sewer, and Refuse Collection services are available in different areas of the County. Refuse Collection is an optional service where available.
available online
available over the phone
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