Compliment a Henrico Emergency Communications Dispatcher
Online
In PersonThe Henrico County Department of Emergency Communications is proud to provide internationally accredited public safety services to Henrico residents, businesses, and visitors. The D.E.C. strives to follow these core values to provide the most premium level of service; Harmony, Excellence, Accountability, Resilience, and Trustworthy.
The D.E.C. recognizes employees who provide outstanding service and who go above and beyond their duties as a 911 Dispatcher. These employees are recognized during awards ceremonies, formal commendations are placed in personnel records, and through various internal communications. By submitting your compliment to Henrico Emergency Communications, you help us recognize the actions of employees who exemplify the Department’s mission, vision, and values.
Please Note: No employee of the Henrico Department of Emergency Communications is allowed to accept gifts or monetary contributions.
How to Receive this Service
Compliments may be submitted online, by phone, email, and mail.
When a compliment is filed, the information is documented, submitted to the appropriate supervision and the employee is notified.
PHONE
Call Henrico Department of Emergency Communications Administrative Assistant at (804) 501-7133 during regular office hours (M-F, 8-4:30). If you make a compliment by phone, you may also send a written statement.
Email [email protected] with as much information available, including:
- Your Name
- Your Contact Information
- Name/Description of the dispatcher who helped you
- Incident Details and Description
You may mail a written statement to:
Henrico Department of Emergency Communications
7701 E. Parham Rd.
Henrico, VA 23228