government building icon Official government websites use .gov

A .gov website is only available to official government organizations in the United States.

email icon Email addresses now end with

The address will continue to function and all requests to ‘.us’ for both web and email will be redirected to the new ‘.gov’ address.

lock icon Secure .gov websites use HTTPS

A lock or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Send Mail or Make a Call to an Inmate

available via mail   Via Mail

Telephone System

The inmate telephone system has been contracted through Global Tel*Link, a national company providing inmate telephone services. The system provides telephones for each dayroom and allows the inmate to make collect telephone calls. Although, inmates are allowed to make collect calls, not all telephone carriers will accept collect calls.

Global Tel*Link has established an Advance Pay Program which will allow the inmates family and friends to set up pre-paid accounts. These accounts allow the person receiving the collect calls to pre-pay. The inmates are also allowed to have pre-paid calling cards that they can purchase from their canteen account.

To find out more information about Global Tel*Link and Advance Pay.

Written Correspondence

Incoming mail is normally received Monday-Friday (7:30-3:30) except on weekends and holidays. There is no limit to the volume of  mail an inmate may receive, or in the length, language, content or source of letter mail, except where there is clear and convincing evidence to justify a limitation. Incoming mail will be delivered by a staff member within 24 hours after receipt.

All incoming mail is scanned to ensure that NO contraband enters the facility. 

None of the items listed below are accepted. 

  • Greeting Cards
  • Inappropriate Photos
  • Cigarettes
  • Lighters
  • Matches
  • Drugs
  • Personal Checks

Newspapers, magazines, and books will be accepted only if they are mailed directly from the publishing house to the jail. No 2nd or 3rd party vendor packages are allowed. Examples of this would be Amazon, Barnes & Noble etc.

Registered and certified mail service is available upon request but must be paid from inmate funds.

The mailing addresses for the Henrico County Jails are as follows:

Henrico County Jail West
Inmate’s Name and ID#
Henrico County Jail
P.O. Box 3368
Henrico, VA 23228-9768

Henrico County Jail East
Inmate’s Name and ID#
Henrico County Jail East
17320 New Kent Highway
Barhamsville, VA 23011

Overnight Mail

Mail for inmates and acceptable currency can be received via overnight delivery by FedEx or UPS Monday through Friday.  Due to mail processing delays, do not use the U.S. Post Office for overnight deliveries. Personal checks will not be accepted. Cash should not be mailed.  Money orders and certified checks are to be addressed to Henrico Sheriff’s Office Inmate Funds followed by the inmate’s commitment name (to include one of the following: middle name, prisoner identification number, social security number, or date of birth.)

Overnight Delivery Address:

Henrico Sheriff’s Office Inmate Funds
(Name of Inmate)
4317 E. Parham Road
Henrico, Virginia 23228


Contact Us

Sheriff’s Office

Delivery Address
4317 E. Parham Rd.
Henrico, VA 23228

(804) 501-5860

Fax - Sheriff
(804) 501-4770
Fax - Protective Orders and Civil Services
(804) 501-5443

[email protected]

Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775


ADA Coordinator
Major R. Roane
804-727-8788 - ADA Message Line

[email protected]







Google Translate Icon