Official government websites use .gov
A .gov website is only available to official government organizations in the United States.
Email addresses now end with henrico.gov
The henrico.us address will continue to function and all requests to ‘.us’ for both web and email will be redirected to the new ‘.gov’ address.
Secure .gov websites use HTTPS
A lock or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Our normal business hours are from 8-4:30 and the Department of Public Utilities can be reached at 804-501-4275. If this is not during business hours and is an emergency (water main break, sewer backup, meter leaking, sewer stoppage, etc.), please call 804-501-5025.
Customer Service
(804) 501-4275
Phone
(804) 501-4275
Phone After Hours (Emergency Only)
(804) 501-5025
Mailing Address
P. O. Box 90775
Henrico, VA 23273-0775
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