City has notified Public Utilities that it’s able to serve county customers Continue reading Henrico initiates reconnection to Richmond water system
As planned, the Department of Public Utilities disconnected from the city’s system shortly before 10 p.m. Sunday to allow the city repairs to occur during overnight hours when system use is low. Throughout the night, customers in areas of eastern Henrico were served with water from the county’s reserve tanks. Public Utilities will follow the same process late tonight, allowing city crews to resume work to repair the water main that broke Thursday evening. Continue reading Henrico to reconnect to city’s system as water main repairs pause for the day
Richmond announced today that crews will begin to repair the water main at Seventh and Canal streets at 10 p.m. Sunday. The work is expected to be completed in the early morning hours of Monday. Previously, the repairs were expected to start late Monday. The work is timed to occur when water use is low across the system. A station that receives water from the city and serves areas of eastern Henrico will temporarily be offline. Continue reading ‘We’ll be ready’; Henrico welcomes Richmond’s faster timeline for water main repairs
Henrico County customers should be seeing consistent water pressure, although it may remain slightly lower than normal, as water flows from Richmond have strengthened and the city prepares to fix a broken water main that occurred Thursday on Canal Street in downtown.
Residents are encouraged to call the Henrico Department of Public Utilities at 804-501-5025 (weekends/after hours) if they notice any unusual water conditions. Continue reading Henrico water pressure continues to stabilize as Richmond flows strengthen
Henrico customers may experience lower-than-normal water pressure as crews work to address the impacts of a water main break on Canal Street. Customers are encouraged to limit water use when possible. Henrico has opened a drive-thru water distribution site at Best Plaza, 1400 Best Plaza Drive. A distribution site at Harvie Elementary School, 3401 Harvie Road, will open Saturday. Residents may pick up bottled water – one case per car – daily from 6 a.m. to 8 p.m. Continue reading Henrico’s water remains safe, stable following Richmond water main break
“By successfully routing water from our Water Treatment Facility in western Henrico to our system of six tanks in the east end, we’ve ensured that these reserves are fully restored and able to meet the needs of our residents and other customers, as needed, for at least 24 to 48 hours,” said Bentley Chan, director of the Henrico Department of Public Utilities. Continue reading Henrico replenishes east end water reserves overnight as Richmond continues to ramp up production
Unlike areas of Richmond, Henrico is not under a boil water advisory. Officials remain hopeful that an advisory will not be needed in the county. Continue reading Henrico opens emergency operations center amid Richmond’s water system challenges
Henrico closed valves to temporarily disconnect from the city’s distribution system at 7:30 a.m. Tuesday. That occurred after city officials reported just before 12:30 a.m. that a majority of the city’s filters had been clogged by excessive sediment in the James River. At the city’s request, Henrico reduced the amount of water that it was drawing from the city’s system.
Water pressure is normal throughout Henrico’s system. County customers who usually receive their water from the city are currently being served with water held in the county’s reserve tanks. Continue reading Henrico’s water system remains stable
While Richmond has issued a boil water advisory for some of its customers, Henrico is not under a boil water advisory at this time. Henrico’s water remains safe for consumption and use. As of 7:30 a.m., the county’s Department of Public Utilities had closed valves at connections to the city’s system, which serves portions of central and eastern Henrico. Henrico’s water tanks, which had been kept at capacity, are supplying customers who typically are served by the city. Water pressure remains normal countywide. Continue reading Henrico temporarily disconnects from city water system following production issues overnight at Richmond’s treatment plant
County officials learned from state agencies late Sunday that unknown amounts of additional fluoride were introduced to the city’s drinking water last Wednesday. Henrico is working with state agencies, the city and other localities to more fully understand what occurred and how water customers throughout the region may have been impacted. Continue reading Statement from Henrico County on Richmond’s water plant operations
Firms reviewed issues related to early January outage, county’s response
The Henrico Board of Supervisors this morning will receive reports from firms hired to conduct independent reviews of the county’s response and related issues associated with widespread water-service outages that occurred in early January.
Continue reading Henrico Board of Supervisors to review independent reports on water crisis
Henrico County is continuing its efforts to support operations at the city of Richmond’s water treatment facility while also making progress to restore water clarity in the county’s eastern areas. Continue reading Henrico crews flush lines in eastern areas of county, maintain presence at Richmond plant
Henrico County is continuing to monitor operations at the city of Richmond’s water treatment plant due to the water distribution network, Continue reading Henrico continues to monitor operations at Richmond water treatment plant
Water-quality testing confirms county’s water is safe for consumption
Continue reading Henrico lifts countywide boil water advisory
The last in a series of critical water-quality tests is underway, giving Henrico County officials an approximate timeline for when a countywide boil water advisory could be lifted. Continue reading Henrico’s final water-quality test underway; results will determine whether countywide boil water advisory can be lifted Saturday
Officials remain hopeful boil water advisory can be lifted Saturday Continue reading With water service restored, Henrico to close water distribution sites, showering facilities
Update: Public Utilities completed the first round of required tests needed to lift the boil advisory. The chlorine tests were a success. Continue reading Water testing underway; boil water advisory could possibly be lifted as early as Saturday
Residents impacted by the water outage should start seeing their water flow slowly return Thursday. Continue reading Water pressure zones in central, eastern Henrico now filling with water; officials anticipate gradual restoration of service
In coordination with Henrico County Public Schools, Henrico County is making showers available at three public schools to support the needs of residents Continue reading Henrico to make showers at 3 schools available to residents
Under the guidance of the Virginia Department of Health, Henrico County today issued a boil water advisory for users countywide as it continues to work to restore water service to communities in the county’s central and eastern areas. Continue reading Henrico issues precautionary countywide boil water advisory
Tuesday night, crews closed two large valves to attempt to push water from western Henrico to eastern Henrico. While this process did work, it proved insufficient to fix the issue. Continue reading Utilities crews working to route water from west to east
Henrico County is making water available to residents and declaring a state of local emergency to enhance its response to issues of limited water pressure in communities east of Interstate 95. Continue reading Henrico providing water to residents, declaring local emergency to aid response to water pressure issues
The Henrico County Department of Public Utilities is working swiftly to address the limited water pressure experienced by Henrico’s water customers this morning. Continue reading Henrico residents experiencing low- to no-pressure water; Utilities working to fix issue
Henrico County is honoring the incredible life, service and memory of Elvin R. Cosby Jr., who died Dec. 8 at the age of 96.
Mr. Cosby worked for the county’s Department of Public Works for 73 years, from 1946 to 2019.
Continue reading Henrico honors life, service of Elvin Cosby Jr., the county’s longest-serving employee
Facility formally named in honor of retired County Manager Virgil Hazelett
Henrico has accepted responsibility for the operations of Cobbs Creek Reservoir, following a declaration Friday that construction has reached “substantial completion,” a key milestone in a 22-year project to secure the county’s long-term water needs.
Continue reading Henrico accepts operational control of Cobbs Creek Reservoir