At the Build Henrico website home screen, click on “Land Development Applications”. Then choose the type of application. Click on “Conditional Use Permit”.
In the “Description of Proposed Activity,” put a short description of permit request. (*asterisk indicates a required field).

Use the drop-down options to make a selection. When all required fields have been filled out, click “Next”.

Enter the address and click “Search”. Click on the correct address and then click “Select”. Note: when entering an address do not add the street type (e.g. Road, Circle, Lane). If you have multiple parcels, each parcel must be added to this section.


Use the drop-down option to choose the correct address. Then select the water and sewer type using the drop-down options.

When all required fields have been filled out, click “Next”.

Once all the required fields have been populated Click “Next” to continue the application.
Choose the + Zoning Data to enter zoning data if submitting a Landfill, Mitigation or Extraction application. Leave this blank for all other applications. (This page does not apply to most Conditional Use Permits). Click “Next” to continue with the application.

If you are a non-profit organization, enter identification information on this page. Click on the checkbox and enter the non-profit ID number. If you are not associated with a non-profit click “Next” to continue with the application.

Conditional Use Permits require a Concept Plan to be provided with the application. Click the + Upload Files to select the documents for upload. You may upload any additional documents that have relevance to this application.

Once the document has been uploaded, use the drop-down option to add the document type. Click “Next” to continue the application.

Click “Next” to continue the application.

Click + Contact to add any contacts that may be associated with this project.

Click the icon to the left of the contact name, to subscribe to notifications. The field below will populate and allow the applicant to subscribe to notifications.
When adding contacts, please subscribe to notifications in order for everyone associated with the application to receive updates on its progress. Click “Save and Close”.

Click “Pay Fees & Submit Application”. You will then be redirected to the Paymentus application in order to submit required fees. After paying the fees, you will receive an email confirming the application is complete.
