For your convenience, we have listed out the important contact info for various needs related to infrastructure. You can also download a printable version to keep in your home!
Always call 911 in case of emergency! Social media accounts are typically monitored during business hours only.
Water, Sewer & Trash
Call the Henrico Department of Public Utilities related to water, sewer and trash! An after-hours emergencies line is available for things such as water main breaks and water service outages.
804-501-4275 (Monday – Friday, 8 a.m. – 4:30 p.m.)
804-501-5025 (After-hours emergencies)
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Roads
Call the Henrico Department of Public Works for anything road-related! This can be things such as a traffic light outage, a tree or other debris blocking the roadway or questions about ongoing projects.
804-501-4393 (Monday – Friday, 8 a.m. – 4:30 p.m.)
Call Henrico Police non-emergency (804-501-5000) for after-hours road issues, or 911 for emergencies.
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Gas
Call Richmond Gas Works for anything related to gas lines or service.
804-646-4646 (Monday – Friday, 8 a.m. – 5 p.m.)
Call 911 or 311 for gas-related emergencies, such as the smell of rotten eggs!
Recycling
Call Central Virginia Waste Management Authority for questions about recycling service.
804-340-0900 (Monday-Friday, 7:30 a.m. – 5 p.m.)
Power
Call Dominion Energy for questions about your electric power service.
866-366-4357 (Monday-Friday, 8 a.m. – 5 p.m.)
Call 911 for emergencies!
