Henrico’s code enforcement system will allow our departments to more efficiently notify complainants of enforcement actions and provide more transparent case updates, including feedback, notice of violations, outside agency referrals and court actions.
Report Community Complaints/Concerns (on private property)
- Potholes
- Tall grass and weeds
- Trash, debris, outside storage
- Inoperable vehicles
- Chickens & too many pets
Complaints/Concerns (on the public right-of-way)
- Tall grass and weeds
- Trash and debris
- Blocked drainage ditches/gutters
- Overgrown (unimproved) alleys
Existing Structures Complaints/Concerns
- Residential or commercial buildings in disrepair
- Accessory buildings (garages, sheds, fences) in disrepair
- Vacant/open buildings
- Graffiti on buildings
- Landlord/tenant maintenance concerns
*If you have complaints related to the Department of Public Utilities, please find their contact information on their DPU’s page. You will not be able to enter these complaints online at the Build Henrico customer portal.
